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BofA audit

February 15th, 2008 at 08:41 am

Today, I logged into my Online Banking Acct to see what was going on (see if dd hit it) and i was shocked to see a $400.00 debit on the acct. I immediately googled the company name which was AAERC and nothin came up, stopped by a branch and after 20 minutes researching, it was a check that was deposited on my acct in November from a person that owed me money. The check was good, except that instead of writing $450.00, he wrote fifty dollars, the number was correct, but not the wording. I asked why it took so long to catch it and the CSR said, "Well, every transaction is manually checked and audited to see if there were no mistakes during the automation process and usually because of high volume towards the end of the year, sometimes it takes up to 6 months to catch it.

I was angry, had a major headache and didnt know if I cussed BofA or the person that deposited the check. This serves as experience. "You should be the only one depositing into your account" so this crap doesn't happen again. Oh well, time to go chase the person that owed me money. Now this is the bad part......

1 Responses to “BofA audit”

  1. HelpMeFriend Says:

    I had a problem with a bank not reading the words, only looking at the numbers. I asked them why there was a difference in the amount. Then I said, isn't that what the written line is for, if my numbers don't look like everyone elses. Sometimes, the bank doesn't even look, and it's up to you to make sure all is right. They are human too.

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