Today, I logged into my Online Banking Acct to see what was going on (see if dd hit it) and i was shocked to see a $400.00 debit on the acct. I immediately googled the company name which was AAERC and nothin came up, stopped by a branch and after 20 minutes researching, it was a check that was deposited on my acct in November from a person that owed me money. The check was good, except that instead of writing $450.00, he wrote fifty dollars, the number was correct, but not the wording. I asked why it took so long to catch it and the CSR said, "Well, every transaction is manually checked and audited to see if there were no mistakes during the automation process and usually because of high volume towards the end of the year, sometimes it takes up to 6 months to catch it.
I was angry, had a major headache and didnt know if I cussed BofA or the person that deposited the check. This serves as experience. "You should be the only one depositing into your account" so this crap doesn't happen again. Oh well, time to go chase the person that owed me money. Now this is the bad part......
BofA audit
February 15th, 2008 at 04:41 pm
February 16th, 2008 at 01:43 am 1203126210